Axe the fax and the busywork.
Save time and front-office resources by eliminating paper, scanning, and manual uploads. Digital faxes and Direct Secure Messages (DSMs) flow directly into your WebPT platform.
- Instantly route inbound faxes and DSMs into your EMR
- Attach files to patient charts in seconds
- Auto-extract referral details without opening attachments
- Pre-populate patient info using data from incoming DSMs
Stop chasing down records and playing email ping-pong with external providers. Instead, instantly connect with their electronic health records (EHRs) and keep the care moving.
- Connect with the 96% of hospitals and 78% of ambulatory clinics using DSM-compatible EHRs
- Exchange referrals, records, and results through HIPAA-compliant collaboration
- Gain real-time access to patient data and eliminate back-and-forth delays
Skip the paper chase—connect in real time.
Enhance care coordination, save time, and increase your bottom line.
FAQs
What exactly is DSM?
Think of Direct Secure Messaging (DSM) like secure email built for healthcare. It lets you send and receive patient-protected health information, like referrals, plans of care, and more, through a secure, encrypted network. Unlike email, it’s certified and interoperable for healthcare purposes and allows patient information to flow between EHRs.
Is this communication method HIPAA-compliant?
Yes! Both digital faxing and DSM are encrypted, HIPAA-compliant, and built to keep PHI safe and sound.
How does this help me get more referrals?
Your clinic gets listed in the national DSM directory, making it easier for referral sources to find you and refer to you. Bonus: Some providers only refer via DSM, so you’ll unlock new referral channels, too.
Where do inbound faxes and DSMs go?
Straight to your Tasking queue. From there, they’re just a click away from being attached to the right patient chart—no scanning, sorting, or uploading needed. The fax or DSM will then show up in eDocs in the patient chart.
Turn more referrals into visits—faster.
Make it easy for providers to send referrals and even easier for your team to act on them. With everything tracked in one place, you’ll accelerate follow-ups, strengthen referral partnerships, and stop letting potential visits fall through the cracks.
- Get listed in the DSM national provider directory to expand your referral network
- Instantly capture and track inbound referrals in one central task queue
- Follow up faster with full visibility into patient status and referral source
- Turn referral relationships into recurring visit pipelines—not one-offs
Ditch the Fax Machine, Not the Referrals
Convert more referrals into visits with secure, automated communication built directly into your EMR—no paper-chasing required.
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